Digital Transformation: Led both business change and technical architecture workstreams to deliver a 5 year Digital Strategy roadmap with full cost benefit analysis, in order to gain board level funding approval
Workshops: Designed and delivered two workshops on subject of Human Rights with youth from the UK and Spain for non profit organisations, in Valencia, Spain.
Business Growth: Business development, transformation, change management and rapid growth in a creative digital agency, RT Brand, in the marketing industry. Implemented a studio management software Streamtime that completely changed the way the business worked and is run. A member of the leadership team of 6 that drive changes every day for growth.
Annual Review where I spoke at the company event about my role and the business growth in 2014
Social Entrepreneurship: Created new Nukanti Foundation website and ecommerce solution in just 24 hours with Hack4Good, read the blog story here
Digital Strategy in a NGO: Developed a social media plan to drive awareness, fundraising and support from various digital channels
Coaching & Mentoring: Developed European IT graduate program, coaching staff through their early career. Mentor for Women TechConnect network and coach and senior leader to volunteers in her NGO projects
Project Management: Secondment using PM skills from IT to business launch of new Sales program, a partnership with DELL UK and Ireland with GE Capital – in 6 weeks Charlotte successfully delivered a project that previously had no clear plan, strategy or execution, she turned it around applying PM skills and team leadership with daily reviews.
Innovation and Programme Management: Managed and rolled out an Automated credit engine system in 13 EMEA regions and to a global customer, maintained technical and outsourced suppliers relationships with more than 20 external data agencies, re-architectured the system including a server software migration and data centre move. http://www.gecapital.co.uk/en/financial-solutions/equipment-finance/equipment-finance-customers.html
User Experience and Client Focus: Project Lead partnering with the business Project Manager to deliver a usability redesign project of the Web Leasing tool, working with outsourced creative agency Axance with a user centre approach: http://www.gecapital.co.uk/en/financial-solutions/equipment-finance/equipment-finance-customers.html – This project resulted in GE Capital being awarded innovator of the year and Charlotte was part of that team who was given the recognition internally for the award. News Articles: http://www.gecapital.eu/en/our_solutions/equipment_finance/extranet.html & http://www.genewscenter.com/Content/Detail.aspx?ReleaseID=13522&NewsAreaID=2&ClientID=34
Agile Project Management and Senior Management: Start of new UK Bank: working in agile/scrum methodology, managing more than 40 people, delivering 50% of the overall implementation. Budget size £30m, in 4 months of the total 30 months. https://www.gecapitaldirect.co.uk. The bank was awarded Online Savings Provider of the Year by Consumer Moneyfacts due to the customer focused, easy to use online tools that were setup.
Innovation through Team Leadership: Apple iPhone/Blackberry application development for Leasing online for GE – available on App downloads
Innovation and Designing Business Process: UK patent application holder listed as ‘inventor’ for an automated business process using some of tools above